Yet again, Balfour Beatty are doing an utterly shocking job on the street light replacements. I thought there was a thread about this somewhere but I can't find it thus can't find if we've got any contacts to directly complain to.

Basically, there's a large hole in the pavement around where I've put the pointer - not sure that's 100% accurate since I was occupied with other things. So the cycle lane is closed to allow pedestrians somewhere to walk.

That has been fine this week as it's the school holidays and there is virtually no traffic to speak of. Come Monday, when Hills Road is nose-to-tail gridlock, cyclists will be double and pedestrians probably doubled, it's going to be dangerous chaos. The pedestrian route will not actually be wide enough for all the pedestrians that walk along there on a school day - they will be queuing to get through, let alone the effect of all the 'stuck' cyclists who can't get into the car lane as that's queuing all the way to Cherry Hinton Road.

What is particularly annoying is that this hole has been there all week with no change.

Basically yet again, they've just dug holes, stuck up obstructions and gone off leaving them. How about digging the hole, doing the work, and filling in the hole in a timely manner. This whole now four-year operation has been a shambles from beginning to end.

Does anyone have any suggestions for direct phone numbers or email addresses so I can complain?